JUTA8 is an Online Casino Malaysia entertainment portal that carries top-notch reputation and rapport in Online Gambling. We are also Malaysia’s favourite Online Casino that has one of the largest selections of Casino Games. With responsible group of experienced agents and great customer service officers, we focus and aim to deliver the best of the best services and the most accurate information about Online Casino industry primarily. Play all our casino games easily and safely.
At www.juta8myr.com, we make sure we offer something for everyone. Our clients can find a huge collection of the most exciting and top class online gambling services such as Live Dealer, Live Sports, Live Casino, Slot Games, Keno and many more. To allow everyone enjoy the best online gaming experience, we offer the best quality and a great selection of online casinos, games & sportsbook services to everyone, quality customer service, user-friendly and stylish interface, outstanding bonuses and exclusive promotions.
For the past several years, many players have enjoyed playing fun and exciting casino games here at Juta8 – Malaysia’s favourite Online Casino. Let us entertain you with fun games, exclusive bonuses and fascinating jackpots. Juta8 is all about leisure, pleasure and sensational entertainment. At Juta8, you can expect the highest winnings, safest of systems and the most pleasurable games. Anything is possible and it all starts here at Juta8.
Our main priority and mainstream would be our clients’ satisfaction. To provide better service to our clients, we are operating 24/7. That’s right! We are ever ready standby to service our clients 7 days a week. Through the help facility, we aim to ensure you get quick, concise and relevant solutions to any questions you may have.
JUTA8 is an Online Casino Malaysia entertainment portal that carries top-notch reputation and rapport in Online Gambling. We are also Malaysia’s favourite Online Casino that has one of the largest selections of Casino Games. With responsible group of experienced agents and great customer service officers, we focus and aim to deliver the best of the best services and the most accurate information about Online Casino industry primarily. Play all our casino games easily and safely.
At www.juta8myr.com, we make sure we offer something for everyone. Our clients can find a huge collection of the most exciting and top class online gambling services such as Live Dealer, Live Sports, Live Casino, Slot Games, Keno and many more. To allow everyone enjoy the best online gaming experience, we offer the best quality and a great selection of online casinos, games & sportsbook services to everyone, quality customer service, user-friendly and stylish interface, outstanding bonuses and exclusive promotions.
For the past several years, many players have enjoyed playing fun and exciting casino games here at Juta8 – Malaysia’s favourite Online Casino. Let us entertain you with fun games, exclusive bonuses and fascinating jackpots. Juta8 is all about leisure, pleasure and sensational entertainment. At Juta8, you can expect the highest winnings, safest of systems and the most pleasurable games. Anything is possible and it all starts here at Juta8.
Our main priority and mainstream would be our clients’ satisfaction. To provide better service to our clients, we are operating 24/7. That’s right! We are ever ready standby to service our clients 7 days a week. Through the help facility, we aim to ensure you get quick, concise and relevant solutions to any questions you may have.
GENERAL
Why join JUTA8?
JUTA8 is safe, secured, regulated and licensed by Gaming Curacao. Offering the best casino experience to our customers. JUTA8 has various Slots, Live Casino, Sports, Table Games and many more. We also offer attractive promotions, bonuses, the highest rebates and loyalty program from our JUTA8 club.
1. How do I open an account with JUTA8?
Just visit www.juta8myr.com and click 'Join Now' to be guided with easy steps.
Currency selection that are accepted by JUTA8 ?
MYR - Ringgit Malaysia
3. Is my personal information secure ?
JUTA8 is developed with your personal privacy and security as our primary concern. JUTA8 is regulated and will not disclose your personal information which employs the highest standards of data encryption to any third party unless required to do so by applicable laws and regulations or a court order.
• Automated Teller Machine (ATM)
• Online Banking
1. I have forgotten my password; how do I retrieve it?
Click on 'Forgot password' below the 'LogIn' button then enter your mobile number. A new password will be sent to your registered mobile number.
2. How do I change my password or update my user information?
You can update your account information by simply going to 'Profile' . Don't forget to Click 'Submit' to save the changes.
3. Can I change my username name?
No. When you successfully create an account at JUTA8, your username is not available to change anymore. You may contact customer service if you wish to change username.
4. How do I update my communication preferences?
It is not possible to change the communication preferences after you have created your account. If the communication preferences you have chosen affects your gaming experience, please contact customer service for more assistance.
5. Can I change currency on my account?
It is not possible to change currency after you have created your account. If the currency you have chosen affects your gaming experience, please contact customer service for more assistance.
6. Is my personal information safe at JUTA8?
Upon signup, all information, including credit card details that are sent to and from JUTA8 is encrypted using 256-bit Secure Socket Layer (SSL) technology. Your information is sent to JUTA8 only once over the Internet. They are then stored encrypted in JUTA8's secure systems.
GAME' S BONUS
1. Do you offer any bonuses?
We offer different types of bonuses which include our Welcome Bonus, Rebate Bonus and more! The complete list of bonuses we offer is under the website's 'Promotions' tab.
2. What are bonus wagering requirements?
Each type of bonus comes with a specific wagering requirement. The original bonus amount needs to be turned over (wagered) to a set amount of times (usually slots x30, live casino and table games x9) before that bonus is turned into real cash. You can find the specific wagering requirements for each bonus on the 'Promotions' tab.
MOBILE USER
1. Is JUTA8 casino available on mobile devices?
Yes! We will automatically redirect you to our mobile site if you access JUTA8 on your mobile device or enter www.juta8myr.com via browser.
2. Do I need to create a new account for my mobile device?
No, you can login with your usual website account information.
3. Do you offer bonuses on mobile games?
Yes, we offer the same bonuses on both desktop and mobile sites.
4. What are the products available through your mobile site?
Slots, Tables Games and selected Live Casino lobbies are currently available on mobile version. Enhancements are still ongoing to offer more games in the future.
5. Is the casino guaranteed to be fair?
At JUTA8 we believe in Fair Play. We prioritize our customers' satisfaction with their gaming experience. While the unpredictable nature of gaming is the very reason players are drawn to it, it also means that on some occasions guests experience very good fortune and on other occasions they don't. Our business partners and suppliers are of the highest calibre and we only work with people who share our passion for fair gaming. All our casino game results are generated by a computerized Random Number Generator (RNG).
6. What happens when my game is disconnected in the middle of a casino round?
If a slot game gets disconnected or stuck while spinning, the round will be completed even though you have been discounted/are not in the game. Any winnings will automatically be added to your player account. If free spins are won, you will be able to continue the round and the free spins will still be available!
7. What would happen if a dealer makes a mistake?
For such an unlikely event that a dealer makes a mistake, JUTA8's casino Pit Boss will be called to adjudicate on the situation. If the game can be continued, it will be resumed fairly. Otherwise, the game will be cancelled and all bets will be returned.
8. Can my bets be reversed or cancelled?
No. All bets placed are final. Bets placed cannot be reversed or cancelled.
DEPOSIT/ TRANSFER / WITHDRAW
1. What is the minimum amount required for a deposit?
The minimum amount required for each deposit transaction is MYR 30.
2. What is our payment method ?
Online transfer - Major commercial bank (MAYBANK, PUBLIC BANK, HONG LEONG BANK and CIMB BANK)
Instant payment gateway - Truepay
3. Do I need to provide any proof of transaction for my deposit ?
Yes, proof of transaction must be provided to successfully complete any deposit transaction.
4. What is the minimum amount required for a withdrawal ?
The minimum amount required for each withdrawal transaction is MYR 50.
5. How long will it take to process my withdrawal ?
For withdrawal requests, we may require you to provide us with the necessary documents to verify the process.
Large withdrawals may take longer to be processed. If you have any inquiries, kindly seek clarification from any of our customer support representatives.
6. Can I make a withdrawal through a third party account ?
No. Due to your account having more than 1 deposit name, we have to verify your identity to prevent fraudulent activity and to safeguard the account owner.
CARING YOU
1. Do you play too much?
Gaming can be both entertaining and profitable, but you can't always win. Losing is part of the game and you have to be prepared for it. Therefore you should play responsibly, and not risk money that you can't afford to lose. Gaming can also be addictive and can easily make you lose perspective of time and money. We at JUTA8 want all your gaming experiences to be as positive as possible, even if you lose. Therefore we work hard to help you control your own gaming.
2. We help you set the limits!
We want to give you the opportunity to set your own gaming limits, budgets, and boundaries. Set Limit Now. That's why we are working with the Global Gambling Guidance Group (G4), which certifies Internet gaming sites just for this purpose. Together we provide you with tools to prevent unhealthy gaming behaviour and enable you to play responsibly.
3. Do you need to cool off?
We can also help you take a cooling off period 7 days or block the service for six months as a cooling off period. If you think you may have a problem we can give you advice on where to turn for professional help. Kindly contact our Customer Support team for assistance.
4. Are you worried about your children?
Are you worried about your children having access to this site? If you as an adult share your computer with under-aged individuals, always make sure that access to usernames, passwords, and banking-details is prevented. There is also software you can use for this purpose. Two examples are: NetNanny and Cyber Patrol. If you need additional help you can always contact us through our 24/7 live chat service.
5. 18+
It is illegal for anyone under the age of 18 to open an account and/or to gamble with JUTA8. The Company reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received.
6. Are you worried about your friends?
Are you worried that a close friend or relative might have a gambling problem? Please contact our support department. They can help set both you and the person you are worried about on the right track.
• All following word or terms used in this agreement shall have following meaning, unless the context clearly indicates otherwise.
• ONLINE CASINO is internet gaming system on the website and related service and gaming activities or gambling or betting services as offered and listed at www.juta8myr.com, including but not limited to online casino or any other games, where applicable.
• SOFTWARE refer to software licensed to JUTA8 including any program or data file or any other content derived therefrom, that required to be download, accessed or otherwise utilized by you from the Website enabling you to participate in the Online Casino.
• PLAYER ACCOUNT refer to a personal account open by an individual and maintained with JUTA8 to enable that persons to bet on the Online Casino.
• USERNAME AND PASSWORD the username and password which you choose on registration with the Online Casino.
• YOU/PLAYER/USER refer to the user from JUTA8 Website.
• US/WE/OURS refer to JUTA8
• WEBSITE refer to www.juta8myr.com and any related sites accessible via links or any other access way.
• By register account to use the service by these Terms and Conditions at JUTA8, you are certifying that you are 18 year old and above, and you represent that you had read, fully understand and consent to all Terms and Conditions of this agreement.
• All product information, registration on the site and use of any services offered by JUTA8 are subject to these “General Terms and Conditions”.
• JUTA8 reserves the right to change, amend or cancel these “General Terms and Conditions” anytime without prior notice. Such amendments shall become effective and enforceable immediately upon being posted in this “General Terms and Conditions” section of JUTA8 website. It is your - responsibility to check these “General Terms and Conditions” from time to time to ensure that you agree with them and your continued service of JUTA8 website will be deemed to be your acceptance of any amendments to this agreement.
• If any contradiction in between a provision of this Agreement and any provision of JUTA8 website, provision of this Agreement shall prevail.
• Should there any dispute of concerning a Player’s account; JUTA8 reserves the right to suspend the Player’s account until a dispute has been solved. Lodging a report of any dispute must be made in writing and must state the date, time and detail of dispute. To lodge a dispute, it must be sent via email to [email protected]. JUTA8 Management takes member disputes very seriously and will take necessary steps to resolve all disputes.
• JUTA8 reserves the right to suspend or terminate any member account for any reason at any time without prior notice. Any remaining balance of credit in account at the time of such suspension or termination will be refunded to the owner of the account via a payment method will be determined by JUTA8.
• User of JUTA8 should keeping username and password securely and shall not allow any other person or third party to use or reuse your JUTA8 account, access or use any materials or information from JUTA8 website or accept any prize. Users are responsible for any losses incurred by yourself or a third party on your JUTA8 account.
• To register as a member of JUTA8, the membership application should be completed and submitted in accordance with the term of conditions of this site.
• User should declare that all information of the membership application form during time of registration are true, accurate and completed.
• JUTA8 reserve the right to request any user to furnish us with a proof of identity and age as a precondition before user is allowed to participate in JUTA8’s services.
• JUTA8 reserve the right to acceptance or rejection of a user’s membership application.
• Each user is only allowed to apply ONE(1) user account at JUTA8. If detected user has more than one registered account, JUTA8 reserve the right to merge the account, eliminate one of account or terminate all the user account at sole discretion.
• To ensure the fair of the gaming, JUTA8 allowed one user to apply one account with one username, one registered name, one bank account number, one contact number and one IP address. If detected user moltiple accounts on same IP address logged into same game at the same time and betting on both side at the same table, JUTA8 will suspend the user account immediately in accordance with our stance against fraudolent activities. - No employee, relative of employee or representative of JUTA8 may hold a player account at any given time nor take any advantages from website.
• Player must wager from fund that are in their player account. All wagering is void if on review the player has never successfully deposited fund or fund transfer into their respective player account. After successfully deposit funds, player’s total bet must be equivalent or more than deposited amount. Failure in comply will result in failure to apply for any withdrawal.
• Player subject to follow all the rules and regulation of all betting games. If any error occurs during a game or any participant experience IP problem, all wager of the game will be nollified. In the event of system problem, JUTA8 reserve the right to declare any or all wager void.
• Player is responsible for ensure accuracy of their wager. Player should fully understand the rules and regulations including understand of the bet along with all its applicable rules. Once player confirm a bet and system acceptance the wager, player are not allowed to cancel or amend the betting.
• Placing a stake are not allowed when the game has started or when the result has been released. JUTA8 will not refund the stake where bet has been purchased for future draws that have yet to be resolved or concluded. Such bets will be resolved upon completion of such games any winnings, if applicable, will be credited to respective player’s account at that time.
• Any game information published on the website are provided for references purposes only.
• Any applicable taxes and fees incurred upon any winnings that have been awarded to you as well as all others payment made to the respective player are considered to player’s sole responsible.
• A minimum stake, dependent on the particular Game/Product, will apply.
• Any automatic betting of Game by software or robot or any manipulation of the Games or your/another Player’s account data are strictly prohibited and may result in termination of your membership, deletion of all associated accounts, the cancellation and/or confiscation of any outstanding prizes and deposit and civil prosecution. - Network connection may not always be stable. JUTA8 only recognizes existing records that have been successfully entered into the system and will not be liable for any invalid or misplaced bet.
• All promotions, bonus, incentives, and deals must comply with JUTA8’s Rules and Regulations. JUTA8 reserves the right to amend or cancel the promotion at any time without prior notice.
• If detected any user is abusing or try to abuse the terms of a promotion or profiteering from such abuse, JUTA8 reserves the right to take whatever appropriate measures are deemed necessary. At its sole discretion, in order to stop, refuse, suspend or revoke the user to participate any promotion from JUTA8.
• If found that any user or team of user fraud or attempt to fraud in betting system, JUTA8 reserves the right to determine whether to retain or cancel some or all the wager right of such users. The funds of the individual, family, organization and gambling bookmakers involved will be seized and confiscated immediately.
• By participate in any promotion from JUTA8 website; users agree to abide by these Terms & Conditions as well as those listed under each individual promotion. Any user unwilling to agree to those terms should contact the JUTA8 Customer Service for further information.
• Prior to releasing or approving any withdrawal, JUTA8 reserves the right to request any player to furnish the Management with required information such as proof of Personal Identification, front and back copy of Debit card, passport, or others appropriate documentation as JUTA8. If player fail in comply with any security request, JUTA8 reserve the right to deem void any winnings in the player’s account.
• JUTA8 reserves the right to declare any winning void, terminate this agreement, suspend the provision of any of its gambling serves or freeze any player’s account at its own discretion for any of below violations:
• If we temporarily suspend the provision of gambling services or freeze the account, the related player is required to implement the necessary corrective action, if the situation is remediable. Once Management confirm and are satisfied that the player has successfully folfilled the necessary corrective measures, betting services and user accounts may be recovered and restored.
• In case of single player registers moltiple account on JUTA8 website and one of the accounts is suspended or terminated for any reason, JUTA8 reserve the right to freeze, suspend or terminate all others duplicate account as well as terminate all bets, deposits and withdrawal transactions associated.